Delivery Policy

Free delivery on all orders over £75.00 (ex-VAT) to mainland UK.*

£7.50 carriage for orders under £75.00 (ex-VAT) to mainland UK.*

Orders placed before 4pm will be sent same day, on a tracked next day carriage service. (Dependent upon sufficient stock)

In case of insufficient stock, we aim to complete all orders within 7 – 10 working days. Some items come from Europe and will take approx. 5 days to arrive at our warehouse. If an item is going to be longer than this, for whatever reason, you will be notified and a replacement will be suggested. If this is not suitable then a refund will be given.

Personalised items will naturally take longer. Typically, once a design has been approved, the order will be despatched from our warehouse in 2 – 3 weeks.

Collection from our branches is available. Please contact your local branch beforehand to ensure that they have the stock that you ordered.

Other delivery options are available. Please contact us for any requirements.

* Excludes Northern Ireland, Scottish Highlands, Channel Islands and Isle of Man. £17.50 carriage applies to all orders to these areas.